ec.group

"The professional advice and unparalleled service provided by the dynamic team at Alltraders have consistently, for many years, exceeded our expectations at ec.group. With solutions often tailored to our needs, projects are always achieved in a professional and timely manner. Well done to the team at Alltraders!" Alan Tran, Marketing Coordinator and Graphic Designer, ec.group, www.ec-group.com.au Read more

Fotoball

"Looking for someone to build a quality website is not an easy task, especially when your own knowledge of programming, designing and coding are almost nil. The website I wanted built was going to be extremely complex as it required customers to fully design and purchase everything online themselves...not a simple task when it's a totally unique product concept so everything is original and started from scratch! The team at Alltraders are undoubtedly qualified to design and build top quality... Read more

Adelaide City Council

"I am writing to thank you for the prompt and professional service provided by Alltraders in the development of the www.wingfieldrecycling.com.au website for the Wingfield Waste & Recycling Centre. Alltraders delivered a website that met our requirements and expectations, both on time and on budget. We were extremely satisfied with the result. In all our contact with Alltraders and its representatives, we appreciated the friendly and problem-solving attitude that was evident. All requested changes and enhancements were provided quickly. In fact... Read more

CareTrack Kids

"The CareTrack Australia team were looking to develop an interactive database (wiki) for experts to comment on and score clinical indicators, representative of ‘appropriate healthcare’ for children. We chose to engage Alltraders based on some previous work they had undertaken for one of our professional affiliates, the Australian Patient Safety Foundation. Alltraders were able to design and deliver a wiki in accordance with our required functional specifications, and within budget. They were available at each stage of the development process to assist... Read more

Engineering Software Solutions

"From the decision to proceed, we had the Steelbuilder website up and running within two weeks."  "Since the site went live last year (2007), we have extended its functionality significantly by adding a secure customer forum, a downloadable document manager and an issue tracking system that is now part of our company's workflow. I cannot imagine how much time or cost that would have required with a standard website. With Joomla!, the website extensions were quick, easy and affordable." Gordon Kay... Read more

CCI Group Purchasing

"Alltraders were the winning tender up against bigger players. They offered a personalised service and this became an essential part of our Website re-development. Their staff were always accessible to answer queries and help me put the whole thing together. Ours was not an easy exercise, so communication was very important. Alltraders made their facilities available on many occasions to make the writing and implementation smooth sailing.They have grown a great deal since we started and I can see that... Read more

Shed Plus / Metroll group

"We approached Alltraders because of their affiliations within the steel building industry. Alltraders took our outdated hard to use platform and transformed it into one of the most user friendly systems available today. The results have been outstanding sales, a now large user base and an ease of use we didn’t think possible that our clients love. One thing we think makes Alltraders stand out from the crowd is their willingness to understand our business operations to help us make the right... Read more

Kids Around Town

"This is my first experience of running a website. There is a large selection of great looking website templates to choose from, and the maintenance is so easy that I can do it myself. "It has already paid for itself within the first two months as well as given Kids Around Town a prominence that we could not have afforded through traditional media channels. Also Google has quickly registered our site, making it even more visible." Sheree Hyde, Kids Around Town Read more

Babyboomers

"Joomla! provided us with a content managed system and an array of features we could add on as we developed our website and customer base. We particularly liked the fact that the system was updated as changes were made to the operating systems. Alltraders have been really responsive to our business and website needs in developing the website and giving ongoing support. They have met challenges we have set in developing a very sophisticated website as a community portal with... Read more

Breakfree

"Alltraders have truly impressed me beyond words. Their creative flair, response times, sensitivity to my design requests, knowledge, communication, availability, thoughtful advice and all round total professionalism are second to none. After delivering an amazing website, I have since used Alltraders again, this time to create a custom plugin for our clients which was also delivered on-time and on-budget. It's comforting to know I can rely on the entire team and they will remain an essential part of my business... Read more

We aim to make any work that we undertake be performed in order to allow the best possible outcome for both clients and for Alltraders. The principles below are reflected in the terms and conditions.

 

Resource Utilisation is Important

Alltraders are committed to use our human resources as wisely as possible. We specify our work before commencement and outline costs and time constraints to clients so that all parties involved know what is expected. Clients are expected to confirm work prior to Alltraders commencement.

 

Time Management is Important

Alltraders willingly commit time to projects and meetings as outlined in agreements with clients, or at client request outside of scope for a charge.

When we perform graphic design, we specify in advance how many iterations of the design are permitted within the quote. This is because graphic design modifications can change the ability to finish a project on time. This helps us to schedule resources appropriately as well as to help us avoid unnecessary delays.

 

A Defined Scope of Work is Important

Changes to scope of work are not uncommon. When changes occur, Alltraders do their best to both identify it and to make sure that the client recognises it also. Even though it can, a change to scope does not necessarily mean an increase in project duration or project cost.

 

Communication is Important

Alltraders notify clients when a change to the agreed scope of work is expected. Clients must provide approval for a change prior to Alltraders commencing work.

Alltraders work is often quoted for a defined duration, time allocation and at a set hourly rate. If the approved work is expected to take longer than agreed, Alltraders will seek approval for continuation with a new estimate.

 

Economics is Important

Costs and what they represent may be built into a quote or may be charged at an hourly rate. This is defined before work commences.

Any work that is beyond scope or hourly rate work, including phone support, meetings, emails or anything that uses Alltraders staff, is chargeable.

 

Confidentiality is Important

Alltraders keeps confidential any information presented to it that is not currently in the public domain. We expect the same from clients who work with us. This protects both parties ideas and intellectual property.

 

 

Book a free consultation by calling 08 7324 7100.

© 2006 - 2017 Alltraders Pty Ltd
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